Privacy Policy

1. Introduction

Andrologix Health & Wellness ("Andrologix," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit andrologix.com, contact us, complete intake forms, or receive services from our network physicians.

2. Information We Collect

• Contact information — name, email, phone number, and mailing address you submit through forms.
• Health information — medical history, medications, symptoms, lab results, and other information you or your provider share for clinical evaluation.
• Identity verification — driver's license or government ID you upload for provider intake.
• Usage data — IP address, browser, device, pages viewed, and referring URLs collected automatically via cookies and analytics.

3. How We Use Information

• Coordinate consultations, labs, and treatment with our network physicians.
• Respond to inquiries, schedule appointments, and provide customer support.
• Send appointment reminders, follow-ups, and educational communications you request.
• Improve our website, services, and marketing performance.
• Comply with legal obligations, including state and federal health regulations.

4. HIPAA & Protected Health Information

Health information you share with a treating physician is Protected Health Information (PHI) governed by the Health Insurance Portability and Accountability Act (HIPAA). PHI is handled under the applicable provider's Notice of Privacy Practices, which is provided at the start of care.

5. Sharing of Information

We share information only as needed to deliver care or as required by law, including with:

• Andrologix-affiliated physicians and licensed clinical staff providing your care.
• Laboratory, pharmacy, and diagnostic partners fulfilling orders.
• Service providers (hosting, email, scheduling, analytics) under confidentiality obligations.
• Law enforcement or regulators when legally required.

We do not sell your personal information.

6. Cookies & Analytics

We use cookies and similar technologies to remember preferences, understand traffic, and measure marketing performance. You may disable cookies in your browser settings; some site features may not function properly without them.

7. Data Security

We use administrative, technical, and physical safeguards to protect information, including TLS encryption in transit and access controls. No method of transmission or storage is 100% secure.

8. Your Choices & Rights

You may request access, correction, or deletion of your personal information by contacting us. Depending on your state of residence, you may have additional rights under state privacy laws.

9. Children's Privacy

This site and our services are directed to adults. We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.

11. Contact Us

Questions about this policy? Email privacy@andrologix.com or call (877) 741-6069.